CareLineLive, the all-in-one homecare management software provider, today announced new features, available from the end of July to widen the circle of care to external stakeholders, such as social workers and emergency services, and help carers foresee client health concerns and ease the pressure on the NHS. This research and development was partly funded from a successful UK government grant from Innovate UK

The new features allow carers to easily record observations on their clients’ physical and mental welfare, from nutrition and fluid intake to blood glucose levels, allowing carers to monitor their clients’ health effectively. Additionally, incident reporting and carer concerns will allow carers to log potential issues and help managers to follow the correct procedures to record any incidents, giving other stakeholders comprehensive information. 

With the updates to CareLineLive’s Care Circle portal (formerly known as the Family & Friends portal), it’s not only family and friends that will stay informed about a client’s care but key stakeholders such as social workers and emergency services will have greater visibility on individual client needs. Home care managers will be able to assign roles, detailing who can see what information on a client within the Care Circle. A QR code can also be made available to emergency services in a client’s home, so that they can instantly see a client’s care details on a one-off basis, empowering quick and efficient treatment. 

For agencies and carers, the improved data insights from observations taken with the CareLineLive Carer Companion App will allow agencies to understand trends and foresee potential problems before they arise.

Josh Hough, MD and Founder, CareLineLive, commented: “Our new product features will support homecare agencies in realising the benefits of becoming more data-driven and help them to make proactive decisions on a client’s welfare and care. Too often, clients receiving care at home are hospitalised for issues that could have been alleviated through earlier intervention. Our technology is changing the way care is delivered for the better, by ensuring that agencies and carers can pre-empt any potential problems.”

Hough continued: “By making it easier for the emergency services and other stakeholders to have access to real-time information about an individual’s physical and mental health, we hope that our technology will begin to have a greater impact on the health and social care sector as a whole. With NHS teams still battling the pandemic, it’s important that we help to reduce hospital admissions where possible and we look forward to seeing the positive impact that our new software features have going forward.”

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