Hear from our 😀 customers
“With CareLineLive, we can instantly see if we have room for a new client or not. It takes seconds to assess capacity rather than manually calculating availability. I would never go back to paper, CareLineLive has transformed the way we work and the quality of care we provide.”
Katy Clayton-Turner, Founder and Registered Manager,
The Sussex Village Home Care Service
“It has cut our processes down by 50%. With more time saved, we can take on extra packages and focus on person centred care”
Alice Allen, North Shropshire Homecare
“In just 6 months, we have seen an increase in carer capacity of 25% and have increased the number of care packages by 15%, enabling us to hire more staff”
Lynette Simpson, Cavendish Homecare
“It helps us to maintain an ‘Outstanding’ rating with the CQC”
Debra Robey, Crescent Homecare
“The CareLineLive support team were quick, responsive and made it easy to work with the technology”
Alistair Fitzsimons, Community Social Care
“Having all your needs in one software package has changed everything!”
Sue Waterfield, Sunnylives Support
“CareLineLive has readily accessible support and no restrictions. Our staff really enjoy working with it more than others we have tried in the past.”
Phil Eckersley, Bridgewater Home Care
“It’s very easy to teach carers how to use it and it allows them to see documents relevant to their shifts”
Busi Faulkner, Home Care Nurses Australia
“We found CareLineLive much simpler then other platforms and more user friendly. The support is exceptional”
Favour Mabena, Glorycrown Healthcare
“Our staff now have tools to work more efficiently, from updating care plans to acknowledging changes in medication using eMAR”
Adam Baki, Delta Care
Trusted by 700 home care providers and 25,000 carers all around the world
“GP Connect is incredible!! The amount of time we will now save.....I'm so annoyed I didn't get this sorted sooner.
We just had a client's family member (LPA) call to say their Father was prescribed new meds. They signed our GP Connect consent form, we accessed the GP Connect record and we had a med task created in CLL, all in the space of 10 mins. No back and forth with the GP practice!"
John Galpin
In Friendship"CareLineLive has been a great addition to us as care providers in terms of opening up more doors of communication and being able to receive updates from the carers of our clients on a daily basis – this helps us when liaising with family and other teams to ensure we are providing the best service possible. Our team of carers currently visit my Grandmother – and so from the family point of view I find this really helpful knowing I can go to the care circle and see how she is that evening for peace of mind."
Leanne Currie
Everycare Rugby and Warwickshire“Family can now access their loved one's record. They don't need to constantly visit their loved one's house to check if everything was done correctly or not. It's just a matter of getting onto their portal, checking the visits, what has been done, are there any issues they can access rather than physically visiting their loved one’s house to find out.”
“They can now access their loved one's record. They don't need to constantly visit their loved one's house to check if everything was done correctly or not. It's just a matter of getting onto their portal, checking the visits, what has been done, are there any issues they can access rather than physically visiting their loved one’s house to find out.”
TSF Healthcare Solutions"The service users’ next of kin are able to view real-time carer comments and tasks completed through the family Care Circle portal."
Ian Kibukamusoke
Mega Nursing & Care"We like the fact that the Care Circle Portal gives families access to care notes and visit details but the biggest benefit is that it is user friendly for all – family, staff, everyone."
Ali Sharif
Sunlight Care Group"The support has been brilliant – when our internet failed temporarily, the team were just fantastic, they bent over backwards to get us up and running.”
Ronnie Chatterton-Sim
Coastal Homecare"CareLineLive has been superb in onboarding us when we first started using the platform. Their customer support team are not only good at training but also in helping with day to day queries about how to achieve certain objectives we have using their software. They are approachable and we've found it easy to use their telephone and email support channels."
David Johnson
My HomeCare Franchise Group"We chose CareLineLive over other systems as it is simple and straightforward to use and I found their support team was quick to get hold of and resolve any problems.”
Emma
CI Home Care"I often see on WhatsApp group chats people complaining about other software platforms that they are never available to help. I always tell them try CareLineLive, they are very supportive and are always open to suggestions."
Sibongile Mabena
Glorycrown Healthcare“1st class support was the deciding factor for us moving to CareLineLive followed poor and frustrating experiences with other products message only support services. Things become critical very quick when providing safe, effective, responsive and well led services on the ground and your care management and roster system starts to not perform as expected."
Roger Bayliss
Care 2 U Ltd