Empowering care in the public sector
CareLineLive’s software portfolio now includes CareFor and eBrokerage which together form a formidable choice of software solutions for local authorities and NHS trusts to manage their home care, reablement and supported living services.
Associated with
Benefits for our public sector customers
With pressures on staffing and budget restrictions digital solutions present an opportunity for public sector providers and commissioners to increase efficiencies in their work whilst reducing costs.
Enhance the delivery of care
Real time updates for efficient care rostering with up-to-date client and carer information combined with personalised care plans, eMAR, visit notes makes for enhanced person centred care.
Increase your work capacity
With recruitment and retention a constant challenge in health and social care, CareLineLive’s software will reduce administration time and increase carer capacity giving your carers more time to care.
Collaborate and work efficiently
eBrokerage is a simple, efficient and affordable software solution for commissioning care packages from home care providers. Local authorities typically cut 12 hours from their fulfilment process.
Successes from our customers
96%
reduction in missed calls leading to enhanced safe guarding and patient outcomes
87%
of service users reported better service delivery
30%
gain in business capacity making better use of admin and carer time
Public Sector News
Our public sector specialist staff
Director of Sales, Richard Bedford and Public Sector Sales Manager, Pete Briggs have worked in the sector for 38 years collectively and have a significant network of contacts and established relationships. Pete has been managing tenders for care solutions to the UK public sector for approaching 20 years. Project Manager Howell Hughes is involved from the tender stage with focus on security and software functionality. He works with customers for the life of the project to successfully implement our scheduling and care brokerage cloud software solutions with added focus on delivery of complex third party implementations such as ContrOCC and Microsoft Entra ID Active Directory.
Our training and onboarding team deliver Train the Trainer sessions on our scheduling solutions and, combined with our support service, provide online and phone help desk advice during the implementation phase to aid the configuration.
The Train the Trainer onboarding sessions are designed to create customer-based super users. All customers have access to our help portal with a comprehensive collection of knowledge and support articles and videos on how the solution works. These ensure smooth additional in-house training and support.
Safe, secure and reliable
We put security first to ensure your data is safe with us. We have robust processes in place so you can work with the peace of mind you need.
As well as being an NHSx DSCR assured supplier our security processes and safeguards are externally verified by a number of independent organisations.
See how CareLineLive can help you improve your home care commissioning and delivery today
We want you to have the best solution for your business needs, book a demo with us today and tell us what you are looking for
- 100% free demo
- No obligation to buy
- No hidden commitments
