Electronic Visit Records
including eMAR
Improved care planning and delivery, and reduced risk of mistakes with easy to use eMARs, tasks, observations and alerts.
Better (eMAR) software means better care
Improved records and providing better person-centred care
CareLineLive will record your visit information digitally. This will enable the electronic call monitoring of care visit attendance. The software will record data on task management, eMAR, visit notes, health and welfare observations, and concern and incident reporting.
Improve care planning and delivery. Reduce the risk of mistakes and easily access evidence. This evidence can be used for regulatory compliance and service improvement.
Enable true person-centred care by ensuring absolute accuracy of record keeping.
OUR ELECTRONIC VISITS AND eMAR SOLUTION
Accurate attendance records
The Carer Companion mobile app tracks carer attendance times with precision. This records check-in and check-out times and location via GPS. Alerts are raised for missed and late visits. The system shows alerts in the management portal. It does this when the location doesn’t match the user’s address. It also sends alerts when visit durations are too long or short.
Task management
Create detailed tasks (including medication) for each visit. Included is a summary of the care plan and tasks instructing carers on what is required by the client. Carers record how each task has been completed. If not, they can’t check out of the visit. The system will alert for missed tasks. It will also alert when certain tasks lack the expected statuses.
It provides a complete and real-time record of the care given to a service user. This gives peace of mind to agencies, carers, and family that the required care is being delivered.
eMAR
Increased safety and greater compliance with eMAR (electronic medication administration records)
eMARa are an intrinsic part of care delivery and one where safety is paramount. eMARs are a safe and innovative way to manage medication. They allow efficient monitoring and makes auditing and compliance easier. They record when medication is given. They alert managers in real time to issues, like missed medication.
eMARs include full medication details, alerts and carer comments. Carers use the Carer Companion mobile app to log the outcome of each medication task. They use custom statuses to record if the task icompleted. Carers also record the dosage given. They write comments and attach photos for record keeping. The wider care circle, subsequent carers and care planners are kept in the loop with real time updates.
The eMAR can also be used as a key part of the care plan and will form part of the Electronic Health Record (EHR).
Go paperless and generate MAR charts at a touch of a button with CareLineLive. The MAR charts can be viewed on a screen or downloaded and printed. Audits can be conducted whenever needed. With an electronic record there is also no need to travel to the service user to collect paper MAR records. The digital MAR charts can be sent to carers and service users for e-signing if needed.
With eMAR, each task and medication is clear. Mistakes are reduced. It makes planning care easier and improves safety for all. Alerts are raised and notified for missed medication and certain completion statuses.
Record health observations to keep a full clinical record
Carers can record observations in the Carer Companion app. These include blood glucose, pressure, meal and fluid intake, and heart rate. Also, weight, catheter output, bowel movements, and injuries. Many of these observations can be viewed visually which allows quick trend analysis to be done.
Completion statuses are recorded to enable alerts to be raised. Updates are immediately visible to managers and stakeholders in the Care Circle portal. This allows for quick intervention if needed. Body map records also allow some of this data to be recorded visually.
Visit notes, concerns and incident reports
Carers can record notes and comments in various scenarios. Handover notes are created to give detail to the next carer so that they have relevant information for their visit.
Check out notes give a summary of a visit. They show what happened so that the office and loved ones using the Care Circle portal can see it. Concerns can be raised when recording observations and notes, so that care managers can take appropriate action. Incidents can also be recorded in a similar way.