We build software that delivers more time to care

CareLineLive is Evaran’s home care management platform: an all-in-one, cloud-based solution covering rostering, scheduling, care planning, care monitoring, eMAR, payroll, invoicing and family communication. Everything runs from one connected system, so agencies spend less time on admin and more time on the people they support.
about carelinelive

About CareLineLive

Founded in 2014, CareLineLive is trusted by over 650 home care agencies and domiciliary care providers across the UK and Australia. Led by UK General Manager James Frampton and headquartered in West Sussex, with offices in London and Melbourne, CareLineLive received majority investment from technology-focused investment firm Accel-KKR in 2025, becoming part of the Evaran group.

Building a team to work for and closely with home care providers

With our ever-growing team’s expertise, CareLineLive is built using the latest technology to develop an innovative, easy-to-use, cloud-hosted home care management system for home care agency owners and managers.

To date, our customers have benefited from increased efficiencies and value, with dramatic improvement in cash flow and increased revenues of up to 50%.

We have a deep understanding of standards and requirements from regulators such as CQC, Scotland’s Care Inspectorate, Care Inspectorate Wales and Northern Ireland’s RQIA. We also comply with standards set by organisations such as the Professional Records Standards Body and NHS England. We are an NHS Assured Solutions Provider of Digital Social Care Records which requires compliance with an ever evolving set of functionality and cyber security standards.

digital accessibility for all
jamie working dev 1
sam working dev 1
josh hough

CareLineLive offers a Management Platform, a Carer Companion mobile app and a Family & Friends Portal. Our strategy has been to develop a one-stop solution to improve productivity and efficiency by automating workflow processes, such as rostering, invoicing and payroll, leading to decreased costs. The benefit to agencies is an integrated system for users to learn and use which is also faster, as all data is stored on the same infrastructure.

The system is intuitive, enabling easy care management, quick rostering and access to real-time information – it results in less time spent on administration and more time spent delivering care.

The goal is to use digital technology to improve working practices, reduce costs, streamline operations, and ultimately provide carers with more time to focus on delivering exceptional care to their clients.

Videos

Josh Hough   Introduction

Founder Interviews

An intro to Founder and Managing Director, Josh Hough

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Nick   what makes CLL different

Staff Interviews

Operations Director, Nick Shah, on what makes CareLineLive different

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Josh Hough   Company Culture

Founder Interviews

The values of company culture at CareLineLive

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Our Journey

June 2012

Early prototype of product for our first customer

April 2017

Seed investment of £300 from angel investors
Series A round of funding followed (£1.65m) with Haatch and £243k Innovate UK Grant
December 2018

First Australian customer onboarded
January 2023

Series B round of funding with Oakglen (£3.67m)
Press Release: 3M Funding Round
July 2023

NHS Assured Supplier list accreditation for digital social care records
Post: What Does DSCR Mean?

July 2023

GP Connect functionality launched
Our Solution: GP Connect

September 2023

Acquisition of CareForIT and Ulysses
Press Release: Aquisition

May 2025

Majority investment from Accel-KKR
Post: Accel-KKR Investment

February 2026

Compliance tool MOA Benchmarking made available within the CareLineLive subscription
Our Solution: MOA Benchmarking

Introducing Evaran

In April 2026 Evaran was launched as a new platform bringing together CareLineLive, MOA Benchmarking, eCase and now Checked In Care, to streamline care management. This connected care technology ecosystem is designed to help providers combine clinical, operational and governance capabilities across the care journey.

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Evaran

The team that makes it happen

We serve over 700 customers across seven countries, supporting more than 20,000 carers every day. Behind that is a hard-working team of over 60 people who care deeply about making a difference. From our offices in Sussex, London and Melbourne, we combine tech expertise with real-world care experience to build tools that truly help.

Our culture is collaborative, supportive and driven by a shared mission to make a meaningful difference. We believe that great software can improve lives by easing workloads, reducing stress and helping people focus on what matters most: delivering more time to care.

Our awards