The foundation of eMAR for home care compliance

How is eMAR transforming medication safety for UK home care providers?

By digitising medication records and enabling real-time oversight, eMAR helps care providers minimise errors, improve compliance and ensure safer outcomes for clients.

eMAR solutuion from CareLineLive

eMAR in UK home care: What it is and why it’s essential for medication safety

In the rapidly changing world of home care, technology is pivotal in improving client safety and optimising care processes. A notable advancement that has gained considerable attention is the Electronic Medication Administration Record, commonly referred to as eMAR, which enhances medicine management through improved control and transparency in caregiving.

Let’s explore what eMAR is and why it’s becoming an indispensable tool for medication safety in home care.

Home care compliance software

What is eMAR?

eMAR, which stands for Electronic Medication Administration Record, is a digital feature within home care software platforms that has revolutionised how medication administration records (MAR charts) are handled in health and social care environments. This innovative feature replaces traditional paper-based records, enabling efficient storage and management of medication administration data.

eMAR provides users with real-time access to crucial information, including medication dosages, routes of administration and administration schedules, enhancing the overall quality of care and reducing medication errors.

Efficient monitoring and auditing are made simple with specialised home care software like the award-winning CareLineLive. The platform boasts a reporting feature that generates data allowing managers to oversee and assess medication administration in real-time.

Staying compliant is critical, and with up-to-date real-time information managers have peace of mind, ensuring that state-of-the-art medication management is readily accessible. Regulatory assessments and compliance with local authorities can be effortlessly showcased with just a click of a button, providing access to valuable reporting data.

How does eMAR work?

How does eMAR work?

In a typical eMAR system:

  • Care assessors develop detailed medication schedules for clients within the system, incorporating specific instructions regarding the necessary medications

  • This information is automatically transmitted to care workers’ mobile devices through the task feature in the carer mobile app

  • During their visits care workers use the app to document the timing of medication administration and to include any pertinent notes

  • The information is immediately synchronised allowing managers to review and monitor data in real time

  • The centralised dashboard helps managers identify staff training needs and specific areas of practice that require attention, ultimately supporting compliance and improving care standards

Benefits of eMAR in home care

Improved accuracy and safety

  • eMAR plays a crucial role in minimising medication errors by delivering current information and activating safety alerts
  • Digital systems are designed to identify potential problems, including missed doses, incorrect dosages and improper timing of medication administration. This proactive approach enhances the safety and reliability of the medication administration process

Real-time monitoring and medication management

  • Care organisations can now monitor medication administration in real-time, eliminating the need to wait for paper Medication Administration Record (MAR) charts to be collected at the end of each month
  • Ensuring effective medication management is essential as it not only optimises resource utilisation but also enhances sustainability across all areas

Paperwork reduction to reduce medication-related errors

  • eMAR streamlines medication management significantly minimising paperwork and allowing staff to dedicate more time to other essential responsibilities
  • Pre-populated information allows for the automatic retrieval of various data points from existing sources within the system, significantly minimising the need for manual data entry
  • Automated reporting enables the generation of detailed and accurate reports with just a click of a button, significantly reducing the time spent on manual report creation

Time savings and improved communication

  • The reduction in paperwork translates to significant time savings for care staff
  • Faster recording makes it much quicker to tick off medications and type or dictate notes into a mobile app than to fill in paper forms by hand
  • Reduced search time allows staff to instantly access a client’s electronic record eliminating the need to find physical paper files
  • eMAR simplifies the audit process as reports can be generated automatically, saving time during inhouse and regulatory compliance checks

Increased focus on essential responsibilities

  • By eliminating time spent on paperwork staff can focus on other vital aspects of care delivery
  • Enhancing care quality is achieved by minimising administrative tasks allowing staff to concentrate on providing high-quality, personalised care and support to clients
  • Reduced administrative tasks lead to increased client interaction allowing for more time dedicated to direct client care and engagement
  • Enhanced efficiency leads to significant time savings enabling staff to handle their daily tasks more effectively. This in turn has the potential to boost overall operational productivity
Home care compliance software

Choosing the right eMAR system

Choosing the right eMAR system is crucial for care providers, as it can significantly impact client outcomes and medication safety. When selecting an eMAR system, care providers should consider several key factors to ensure they choose a solution that meets their needs.

An eMAR system that is intuitive and easy to use will encourage staff adoption and improve efficiency. Care providers should look for a system that offers a user-friendly interface and clear navigation.

Real-time medication information and automated safety checks are critical features that care providers should look for in an eMAR system. These features help ensure that the correct medication is administered at the right time, reducing the risk of medication-related errors.

The system’s reporting and analytics capabilities are also crucial. These tools enable care providers to identify areas for improvement and track performance over time. By analysing this data, care providers can make informed decisions to enhance client outcomes and reduce medication errors.

Additionally, care providers should consider the system’s ability to support controlled drug procedures and provide a secure audit trail. This ensures that all medication administration activities are accurately documented and can be reviewed if necessary.

Person-centred software is another important consideration. A system tailored to individual client needs will enable care providers to deliver more personalised care, enhancing client outcomes and satisfaction.

Finally, care providers should consider the system’s ability to reduce medication-related errors and enhance client outcomes. By choosing a system that offers robust features and reliable performance, care providers can ensure the highest quality of care.

The importance of eMAR adoption for home care providers

In a rapidly evolving healthcare landscape, adopting eMAR is not just a technological upgrade it’s a crucial step towards delivering high-quality care and ensuring client safety.

eMAR significantly reduces the risk of medication errors enhancing overall client safety and well-being
Technology empowers care providers to fulfill regulatory requirements by offering extensive documentation and robust reporting capabilities
While there may be initial implementation costs, eMAR can lead to long-term savings by reducing errors, improving efficiency and sustainability
By freeing up staff time and providing accurate medication information, eMAR allows carers to focus more on personalised care
Adopting eMAR demonstrates a commitment to using modern technology to improve care quality which can be attractive to potential clients and their families
Home care agencies are increasingly recognising the importance of adopting eMAR systems. These digital solutions significantly enhance the accuracy and efficiency of medication management, ultimately resulting in better client outcomes.

By adopting eMAR, agencies can enhance their operational efficiency, reduce the likelihood of medication errors and maintain compliance with regulatory standards. Additionally, eMAR systems foster better communication among care workers, managers and stakeholders. A notable feature of CareLineLive is the Care Circle Portal, which allows for real-time updates for friends and family and emergency services access to the client’s medication information.

As we envision the future of home care in the UK and beyond, eMAR emerges as an essential tool for guaranteeing medication safety and improving the overall quality of care. By adopting this technology, home care agencies can deliver safer, more efficient and more personalised services to their clients.

Customer success stories

“It’s an eye-opener. Seeing first-hand how technology like this can improve care delivery is inspirational. It allows carers to focus on providing high-quality responsive care. If we can replicate what Crescent Homecare [using CareLineLive] has achieved we could transform healthcare across the region.”
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Professor Graham Evans
NHS North East and North Cumbria Integrated Care Board
“CareLineLive has been a game-changer for our compliance and medication management, helping us maintain an excellent rating with the CQC. It keeps us on top of staff reviews, training logs and essential communications with care workers. The ability to instantly notify carers about updated care plans ensures that nothing is missed, adding an extra layer of security and accountability. Across the board, CareLineLive supports our compliance needs and enhances the quality of care we provide."
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Debra Robey
Crescent Homecare
"It's been really good having CareLineLive's compliance checks in place. I like that staff members can't log out until they have completed all the tasks and that it can pick up on issues which trigger an alert that has to be acknowledged. This keeps everyone accountable and means that we can see what is going on out in the field. The timestamp combined with electronic medical records is a big deal for us in our clinical work - it really helps us stand out and has enabled us to take on a large number of high intensity clients."
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Jo Oluafe
Healthy Life Community Services
“We had our first CQC inspection and there were areas that were identified as requiring improvement. It was important for us to consider solutions that helped us make the necessary improvements as quickly as possible. CareLineLive provided us with the answers to our brief as it provides eMAR, allows us to see where the carers are, informed us of missed calls and late calls, and helped us improve the areas that the CQC had identified.”
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Mirina Ndhlovu
AZ Caring Services
“The CQC are looking to see that we keep people safe with their medicines but also that we meet their needs. Working with CareLineLive’s eMAR has removed any restrictions to a client’s care as changes can be made immediately.”
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Clare Flynn
Brightening Lives