Care Circle Portal

The Care Circle Portal keeps family, friends, health workers, emergency services and the whole circle of care in the loop by providing them access to up-to-date client care details.

Care Circle Portal

The CareLineLive Care Circle Portal

CareLineLive has three platforms that are fully integrated and ensure streamlined communications in real-time to the whole care circle helping to deliver excellent care.

This ensures comprehensive service user support, fostering collaboration among carers, family members and other healthcare professionals.

Peace of Mind

Key features

  • Real-time updates for friends and family
  • Role-based access
  • Emergency access for health professionals
  • Comprehensive information
  • Enhanced communication

Peace of mind about loved ones’ care

Family and health professionals can be given visibility on medication administered, tasks completed, observations recorded and vital signs like blood pressure – improving transparency and trust between you, your service users, and their families. Making up-to-date information accessible to all involved in the service user’s care ensures that emergency services and family members are informed about care needs and treatment history.

Keeping the circle of care informed

Key stakeholders such as GPs and social care workers can be given access to comprehensive information about service users including contact information, next of kin details, medical history, visit details, prescribed medication, observations and more. Control who sees what information by assigning roles to different users within the Care Circle Portal.

The Care Circle Portal reduces calls to the office by family and provides them with 24/7 real time visit data.

Additionally, service user assessments within the portal enable a person-centered approach to care by incorporating individual preferences like food and drink, leading to improved care quality and compliance.

 

Keeping Informed
Emergency Access

Temporary access for the emergency services

Allow temporary instant access to blue-light emergency services, to view up-to-date records about a client’s care, observations and medication, enabling appropriate treatment to be administered. Identity and contact details are recorded before access is given and Care Circle members are notified when access is given to allow such access to be revoked if necessary.

FAQs

What is a Care Circle?

A Care Circle is a network of individuals who come together to provide support and care to a loved one. This collaborative approach involves family members, friends, healthcare professionals, and carers to ensure the well-being of the individual in need.

Benefits of a Care Circle Portal?

Improved communication

Our Care Circle Portal facilitates effective communication among family members and caregivers, ensuring that everyone is well-informed and aligned regarding the individual’s care.

Enhanced collaboration
By working together, family members and caregivers can share responsibilities, leading to more comprehensive and coordinated care.

Better care coordination

Healthcare professionals can use the Care Circle Portal to coordinate care and share critical information, ensuring that the individual receives the best possible care.

Peace of mind

Knowing that their loved one is receiving the necessary care and support gives family members and caregivers peace of mind, reducing anxiety and stress.