Care Circle Portal
The Care Circle Portal keeps family, friends, health workers, emergency services and the whole circle of care in the loop by providing them access to up-to-date client care details.
The CareLineLive Care Circle Portal
CareLineLive has three platforms that are fully integrated and ensure streamlined communications in real-time to the whole care circle helping to deliver excellent care.
This ensures comprehensive service user support, fostering collaboration among carers, family members and other healthcare professionals.
Key features
- Real-time updates for friends and family
- Role-based access
- Emergency access for health professionals
- Comprehensive information
- Enhanced communication
Peace of mind about loved ones’ care
Family and health professionals can be given visibility on medication administered, tasks completed, observations recorded and vital signs like blood pressure – improving transparency and trust between you, your service users, and their families. Making up-to-date information accessible to all involved in the service user’s care ensures that emergency services and family members are informed about care needs and treatment history.
Keeping the circle of care informed
Key stakeholders such as GPs and social care workers can be given access to comprehensive information about service users including contact information, next of kin details, medical history, visit details, prescribed medication, observations and more. Control who sees what information by assigning roles to different users within the Care Circle Portal.
The Care Circle Portal reduces calls to the office by family and provides them with 24/7 real time visit data.
Additionally, service user assessments within the portal enable a person-centered approach to care by incorporating individual preferences like food and drink, leading to improved care quality and compliance.
Temporary access for the emergency services
Allow temporary instant access to blue-light emergency services, to view up-to-date records about a client’s care, observations and medication, enabling appropriate treatment to be administered. Identity and contact details are recorded before access is given and Care Circle members are notified when access is given to allow such access to be revoked if necessary.