Pricing
Our pricing is simple, honest and transparent to meet your agency’s needs.
Pricing is based on the number of people using the Carer Companion mobile app so you pay a price per carer, per month with no additional costs for office users, add-on features or customer support.
No hidden costs
We do not charge additional fees for the use of the management portal by office and admin staff. Every care co-ordinator and office manager can have their own login with no restrictions.
Care Circle portal
Access to the Care Circle portal for family and friends is free for all customers.
Access to all features
We do not charge by modules or feature set. As a customer you get full access to all features and functionality within the system – including any new updates or features.
Free customer support
Three onboarding sessions plus ongoing support from our friendly customer support team.
£7.60
Per carer, per month
eRoster
For customers that only need scheduling, invoicing and payroll.
What’s included:
- Management portal for office and admin staff
- Care Circle portal for family and friends
£17.50
Per carer, per month
Bring Your Own Device
Full access to all of CareLineLive’s features but carers use their own phones.
Book a Demo
Our most popular option
What’s included:
- Carer Companion app so your carers can use CareLineLive during visits
- Management portal for office and admin staff
- Care Circle portal for family and friends
£40.00
Per carer, per month
Managed Handsets
Everything in Bring Your Own Device, but we provide your carers with a fully managed handset.
What’s included:
- Use of Android smartphone(s) including a case
- Full voice, SMS and data package
- Mobile device management software installed
- Enhanced data security capabilities
Don’t forget we’re humans, we are here to talk!
We are friendly humans at CareLineLive and we would love to work with you. We’ve listed our standard pricing but please talk to us for your bespoke quotation regardless of the size of your business, we’re here to help everyone.
We’re confident that it will cost you less than you think.
All contracts are subject to a minimum monthly fee of £100 per month + VAT
Initial contract requires a 12 month commitment, after which there is an option to choose 3 month rolling contracts. 12 month fixed term contracts benefit from discounted prices.
Prices quoted are exclusive of VAT. For customers outside the UK, subject to your VAT standing, Euro prices could be free of VAT.
Trusted by over 650 home care providers and 25,000 carers around the world
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