Enhancing efficiencies in the delivery of care
The more efficient a system is, the better equipped your staff are to deliver upon their person-centred care and support requirements. CareLineLive also offer sister product CareFor to extend the range of requirements we address.
Public sector features across both CareLineLive and CareFor
Dynamic rota scheduling
Our cloud-hosted applications lead to greater efficiency and flexibility, including optimisation of travel time and staff resources whilst providing the huge benefit of real-time synchronisation of rotas between the office and the field
Supporting remote staff in the delivery of reablement and care in the community
Our mobile apps support remote working for care staff working in the community and workflow management with real time updates
Real time data
Information on service delivery is provided in real time with alerts for delayed visits and medication, providing safeguarding benefits for service users and staff
Digital care plans and electronic call monitoring
Digital care plans (including eMAR) are created in the scheduling system and delivered securely to care workers via their mobile app. Carers record visit notes in real time which are then accessible to the wider care circle
Efficient placement of care packages to the commissioned care providers
The eBrokerage standalone software supports smoother and more efficient brokerage of care packages to approved 3rd party care providers
Support for regulatory compliance
The data and reporting functionality provides evidence that enables providers to meet regulatory compliance with ease.
Evolving regulatory standards
Continual monitoring of standards as required in the the new CQC single assessment framework will be easier to evidence as digital systems enable information to be continually collected and available instantly when required
Customisable terminology and dashboards
Different commissioners and providers require tailored dashboards and may use bespoke terminology. This can all be accommodated by the software
Information sharing with portals
Our software supports the ICS initiative of sharing information with family members and other care circle participants via portals
Finance reports by digital exports
An array of reporting is possible including gross pay, expenses and billing
Integration with third party software
Streamlined integrations with packages such as Sage, Xero, CM2000 and ContrOCC as well as generic CSV file exchange options
UK-based secure hosting
As well as compliance with Cyber Essentials Plus, ISO 9001 and 27001, our data is all stored in UK-based secure servers
CareFor has deep functionality in:
- Automated rota optimisation – our CAREbooster technology optimises resources to maximise visit capacity when assigning carers to clients each day. This can be geared towards maintaining continuity, minimising travel time or minimising the time to complete a set of bookings
- Microsoft Entra ID Active Directory integration enabling SSO (Single Sign On)
- Customisable eForms created within the CareFor Desktop scheduling system and accessed for completion by care workers using the integrated mobile apps
- 2-way messaging between office staff and care workers (e.g. visit notes and feedback) and between office staff and service users
- Scheduling of staff by skill or qualification
- Bespoke reporting capability
- Cyber Essentials Plus, ISO 9001, 27001 certified
CareLineLive options that could be crucial to public sector requirements:
- NHSx Assured Supplier of Digital Social Care Records (DSCR) systems, NHS Data Security Protection (DSP) Toolkit, PRSB, About Me, Cyber Essentials Plus, ISO 9001, 27001 certified
- GP Connect integration is in the development pipeline together with an API that will help inter-operability with other 3rd party systems
- Multi-factor authentication (MFA) available with CareLineLive for an additional layer of login security
- Client health observations such as blood pressure and pulse can be recorded by care workers via the Carer Companion mobile app
- Client assessments and customisable client forms created and updated within CareLineLive and published for care workers to view via the Carer Companion mobile app
