Fully Managed Handsets for Home Care
We’ve partnered with Nokia to provide fully managed handsets for home care providers. These enterprise-grade 4G-enabled Android smartphones are equipped with Nokia’s HMD Enable Pro mobile device management software, enabling care professionals to maintain security, control, and compliance at all times. The CareLineLive Carer Companion app is pre-installed giving care workers the tools they need to deliver high-quality, person centred care efficiently and safely.
Improve care delivery and monitoring
Mobile apps play a pivotal role in enhancing care delivery and monitoring. By enabling care workers to access and update care records in real-time, your team can ensure that clients always receive accurate, person centred support based on up-to-date care plans.
These handsets improve communication between care workers, clients and family members. Updates are recorded during or immediately after care visits, keeping everyone informed and ensuring timely, appropriate action. This helps identify trends, improve decision-making and avoid missed visits or medication errors – all critical to delivering quality care to service users.
Everything your carers need for CareLineLive
Easy-to-use with a full voice, SMS and data network package
With unlimited national calls, texts and data (subject to a fair usage policy), there’s no risk of missing the CareLineLive app’s instant task notifications and alerts for missed care visits or incomplete tasks.
Robust security in place
You need to know that even if a handset gets lost, stolen or damaged, the data within the CareLineLive Carer Companion app is backed up and secure.
CareLineLive’s backup and remote data wipe guarantees complete security with the ability to instantly wipe information in the event of loss of the handset.
Each handset has device encryption enabled by default. A passcode is required to turn on and unlock the phone. In the event that it falls into the wrong hands, you can be confident that your data is hidden from prying eyes. Any photos taken as evidence within the Carer Companion app.
Mobile app do not save to the personal camera roll but are stored in your CareLineLive environment and this helps with GDPR compliance.
Mobile device management
Unlike standard mobile phones purchased off-the-shelf, our fully managed handsets come pre-installed with Mobile Device Management (MDM) software. MDM gives home care providers complete control over each device – from restricting app installations to enforcing security settings and remotely locking or wiping lost or stolen phones.
This enterprise-grade solution ensures that your carers use their handsets only for approved tasks, reducing risks linked to personal use or accidental data breaches. With MDM, you gain enhanced visibility and peace of mind, knowing every device in your care network is secure, compliant, and purpose-built for delivering high-quality home care.
