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Meet the Team: Customer Success Manager, David McDougall

Meet the Team: Customer Success Manager, David McDougall

by Marie Page | Meet the Team

David McDougall is part of our customer support team and many of our customers will have met him as part of their onboarding process. Here we get to know a little more about David and his role. What does the Customer Success Manager do? I do the onboarding of new...
CareLineLive enhances it’s client invoicing capabilities by adding ‘split billing’

CareLineLive enhances it’s client invoicing capabilities by adding ‘split billing’

by Marie Page | Company News

Domiciliary care may be paid for by multiple funders, for example, the local authority or privately by the client or a combination of both. To better accommodate payment by multiple ‘buyers’, CareLineLive now has two different methods for enabling a...
Benefits of an all-in-one home care management system

Benefits of an all-in-one home care management system

by Marie Page | Care Management Software

Most businesses have multiple processes and work-flows that make their organisations tick. Given the diversity of these processes, it is easy to understand why a single software solution would not be suitable for the entire range of processes. Domiciliary care...
Star Carer for September: Cheryl Walker from Brightening Lives

Star Carer for September: Cheryl Walker from Brightening Lives

by Marie Page | Home Care Hero

Samantha Spencer, Team Leader at Brightening Lives, North Yorkshire, nominated Cheryl Walker as our Star Carer for September saying: Cheryl has been with us only a short time, however her commitment to improving people’s lives through her positive communication...
Meet the Team: Frontend Developer, Alan (Ka-Lun Ho)

Meet the Team: Frontend Developer, Alan (Ka-Lun Ho)

by Marie Page | Meet the Team

Known to us as Alan, Ka-Lun Ho is our most recent developer recruit, working on making sure the front end (the parts of our software that customers see) integrates well with the technical back end, and displays beautifully. He’s responsible for what techs call...
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