CareLineLive’s all-in-one homecare management platform connects the Circle of Care – agencies, clients, carers and families – to drive improvements in homecare.

CareLineLive, the homecare management software provider today announces that Preston’s longest established care agency, Delta Care, has chosen CareLineLive to help manage its successful business. For Delta Care, a CQC-registered provider of care in the North West, CareLineLive is providing an innovative, easy to use, cloud-based homecare management system, to increase efficiency in its operations. It has also resulted in the company going 80% paperless. 

With COVID-19 driving demand from families who cannot visit loved ones for greater visibility of their care, the activity and notes of carers using CareLineLive’s real-time platform gives families access to details of appointments and the care given to their loved ones. CareLineLive was set up by Josh Hough in 2014 after wanting to access more information about his grandfather’s care.

Delta Care, which also provides residential and day care services, is one of Preston’s largest and most successful domiciliary care services offering a range of services to meet individual care needs. Deploying CareLineLive has so far enabled teams at Delta Care, across six different sites, to benefit from quick rostering, real-time care visit monitoring and the automation of payroll and invoicing.

Adam Baki, Operations Director at Delta Care commented, “In the short time that we’ve been working with CareLineLive, we’ve already started to see the huge benefits that the technology is having across the business. From carers and homecare managers to families and the patients in our care, going digital has enabled increased communication and efficiency across our six sites. Our staff now have tools to work more efficiently, from updating care plans to acknowledging changes in medication using eMAR, our care teams have all recognised the positive impact of digitising traditional processes.”

Adam continued: “As our business expanded, we needed to update our legacy systems and CareLineLive really stood out against other providers due to the fact that the company was designed with domiciliary care in mind. The team has provided a great deal of support with any changes we’ve requested and the technology continues to be developed in line with current issues that we face in the care sector.” 

Josh Hough, Founder & MD at CareLineLive says: “With the CQC promoting the increasing importance of technology adoption in the healthcare sector, it is brilliant to be working with Delta Care to drive innovation and increase efficiency, capacity and compliance. Delta Care is a front runner when it comes to using technology to improve outcomes for patients and staff, and we look forward to seeing the positive impact of digitisation on the company and its clients over the coming months.” 

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