Next-generation governance, specialist compliance and quality now part of CareLineLive
MOA Benchmarking is coming in as a key feature of CareLineLive, providing an expert-led compliance and quality improvement tool.
This additional capability supports home care providers in continuously improving quality and strengthening compliance in line with the Care Quality Commission and Care Inspectorate Wales expectations, with a proven track record of supporting improved inspection outcomes.
It enables teams to clearly understand performance, identify priorities and track progress in a practical, meaningful way.
Support better decisions with clearer insight
Unified for safer care
Together, CareLineLive and MOA give care organisations the operational and quality insight they need to deliver safer, person-centred care.
Seamless integration
MOA provides the audit, insight, and improvement tools your care service needs – seamlessly integrated with your roster, care and operations data.
Proactive improvement
MOA enables you to see trends as they emerge and spot risks early. It helps you make interventions before they escalate instead of waiting for quarterly reviews.
Built for social care, updated for tomorrow
The modules follow regulatory frameworks (CQC, CIW, etc.) and evolve as standards change.
Security and trust built-in
ISO 27001-certified data protection. Role-based access. Audit trails. Because you’re handling personally sensitive information.
Scalable and flexible
MOA works for a single home, multiple domiciliary branches, or networked services. Add modules as you grow.
Support you can rely on
From onboarding to continuous training, hands-on support, sector-specific help resources – like CareLineLive, MOA is not just tech, it’s a service partner.
Webinar: In depth introduction to MOA
Join us on 1pm, Thursday 19th March and see:
- How MOA Benchmarking works in practice with a live demonstration
- How compliance can be embedded into daily workflows
- How the system supports continuous CQC and CIW readiness and ratings
- How stronger oversight and structure can unlock efficiency and growth
- How MOA is now included within CareLineLive contracts
MOA Benchmarking for governance, compliance and continuous improvement. In one platform that works alongside your CareLineLive roster and care management tools.
Backed by a team of experts including PhD-qualified academics, clinicians and managers from the social care, quality and compliance sectors.
“Before systems like this, audits would fall behind simply because there wasn’t time. MOA Benchmarking has easily cut that workload in half.”
CareLineLive customer Katie Latham, Quality and Improvement Manager at Choices Homecare, shares her MOA Benchmarking journey from leading the implementation from the very beginning to embedding it across services for simple, effective, day-to-day auditing.
How MOA sits alongside CareLineLive
MOA brings expert-led compliance into CareLineLive creating one of the most powerful all-in-one home care management and compliance solutions available:
See MOA Benchmarking in action
”As far as we know, we are the only home care software provider including this level of benchmarking and compliance support within the subscription.
Book a demonstration to see how MOA can transform your approach to governance, oversight and continuous improvement in care.”
Josh Hough, Managing Director, CareLineLive