Security & Privacy
We take care of keeping your data safe in the cloud. Always available to authorised users and no need for local back-ups
You can be confident your company is in safe hands
We are NHS DSP Toolkit compliant and are Cyber Essentials certified
Encrypted
at all times
Our servers ensure that all data is encrypted both at rest and in transit. The Carer Companion App also encrypts all data stored on the device.
Built with
resilience in mind
From the outset, CareLineLive has been built with resilience and scalability in mind. Computing power automatically scales to meet higher demand, ensuring your experience always remains responsive.
More from Compliance:
Auditing
Access your data easily and know changes have been properly recorded to improve compliance
Carer & client reviews
Schedule carer & client reviews and spot checks to improve compliance and standards
Carer training & requirements
Ensure all carer training and qualifications are relevant and up to date with the CareLineLive reporting and alert functions
Contingency Planning
Be in a position to react faster when something unexpected happens, improve risk management and plan more effectively
Documents
Store documents against carers and clients with an option to make documents viewable by carers right in the Carer Companion App
Forms
Minimise paper records by customising your own digital forms. Streamline and improve data capture. Secure more strongly your data storage.
Reports
Gather valuable insights and data with reports in multiple areas to improve your processes and compliance
Security & Privacy
We take care of keeping your data safe in the cloud. Always available to authorised users and no need for local back-ups
Visit Verification
Complete visibility of client visits including carer check-in and check-out times, completion of tasks, care provisioning notes & alerts