We are NHS DSP Toolkit compliant and are Cyber Essentials certified
Encrypted at all times
Our servers ensure that all data is encrypted both at rest and in transit. The Carer Companion App also encrypts all data stored on the device.
Built with resilience in mind
From the outset, CareLineLive has been built with resilience and scalability in mind. Computing power automatically scales to meet higher demand, ensuring your experience always remains responsive.
Auditing
Access your data easily and know changes have been properly recorded to improve compliance
Carer & client reviews
Schedule carer & client reviews and spot checks to improve compliance and standards
Carer training & requirements
Ensure all carer training and qualifications are relevant and up to date with the CareLineLive reporting and alert functions
Contingency Planning
Be in a position to react faster when something unexpected happens, improve risk management and plan more effectively
Documents
Store documents against carers and clients with an option to make documents viewable by carers right in the Carer Companion App
Forms
Minimise paper records by customising your own digital forms. Streamline and improve data capture. Secure more strongly your data storage.
Reports
Gather valuable insights and data with reports in multiple areas to improve your processes and compliance
Visit Verification
Complete visibility of client visits including carer check-in and check-out times, completion of tasks, care provisioning notes & alerts