Fully Managed Handsets
We’ve partnered with Nokia to provide enterprise-grade 4G enabled Android smartphones. Nokia’s HMD Enable Pro mobile device management software is installed to allow security and control of the phones. The CareLineLive Carer Companion app is also pre-installed. Benefit from remote wipe and locking functionality, and the ability to control which apps are used.
Improve care delivery and monitoring
Mobile apps play a pivotal role in enhancing care delivery and monitoring. By enabling care workers to access and update client information in real-time, mobile handsets and apps ensure the information that they have about the people they are caring for is always current and accurate, helping to provide appropriate and correct person-centred care and to prevent missed visits, medication and other errors.
These handsets facilitate better information sharing between care workers, clients, and family members. Care workers can record updates directly from the handsets, keeping everyone informed in real time about care delivery and any other relevant information regarding the care of the service user.
Everything your carers need for CareLineLive
Easy-to-use with a full voice, SMS and data network package
With unlimited national calls, texts and data (subject to a fair usage policy), there’s no risk of missing the CareLineLive app’s instant task notifications and alerts for missed visits or incomplete tasks.
Robust security in place
You need to know that even if a handset gets lost, stolen or damaged, the data within the CareLineLive Carer Companion app is backed up and secure.
CareLineLive’s backup and remote data wipe guarantees complete security with the ability to instantly wipe information in the event of loss of the handset.
Each handset has device encryption enabled by default. A passcode is required to turn on and unlock the phone. In the event that it falls into the wrong hands, you can be confident that your data is hidden from prying eyes. Any photos taken as evidence within the Carer Companion app.
Mobile app do not save to the personal camera roll but are stored in your CareLineLive environment and this helps with GDPR compliance.
Mobile device management
Unlike standard mobile phones purchased off-the-shelf, our fully managed handsets come pre-installed with Mobile Device Management (MDM) software. MDM gives home care providers complete control over each device – from restricting app installations to enforcing security settings and remotely locking or wiping lost or stolen phones.
This enterprise-grade solution ensures that your carers use their handsets only for approved tasks, reducing risks linked to personal use or accidental data breaches. With MDM, you gain enhanced visibility and peace of mind, knowing every device in your care network is secure, compliant, and purpose-built for delivering high-quality home care.
