Call Monitoring

Call Monitoring

Instant and accurate recording of carer visits with GPS and QR code scanning that records location and times

care-management-software

Accurate and instant information

CareLineLive means that you always have an up to date record of each visit and where your carers’ last check-ins or check-outs were, which in turn improves invoicing, rostering and client care

Security and peace of mind

Family members can check carer visits using the family portal knowing the details are completely up to date and accurate. Carers can be confident that there is an accurate record of their visiting hours and location. You can be reassured that you’re delivering a safe & punctual service

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homecare-management-software

Higher standards
of compliance

With a check in and out function and alerts if carers are late or a visit is missed, combined with the other functions of the Carer Companion App, improved records and higher standards of compliance are achieved

More from Rostering & Care Management:

Call Monitoring

Instant and accurate recording of carer visits with GPS and QR code scanning that records location and times

Care Notes

Carers can create comprehensive visit notes for future carers and families by using the Carer Companion App

Carer Leave and Availability

Improved planning of carer availability, leave and holiday entitlements. Holiday pay calculation.

Contact Information

All the essential information that you need, kept up to date and available for you, your carers, your clients and their families

Continuity and Compatibility

Match carers to clients to ensure compatibility between them as well as continuity of care

Drag and Drop Rostering

A clear and easy to use roster screen with a drag and drop interface for quick roster changes and updates

Safeguarding

The safeguarding of both our clients and our carers sits at the very heart of CareLineLive

Travel Time Estimates

Improve productivity and roster more accurately with estimates of travel times between consecutive carer visits

Unplanned Visits

We know you need flexibility, so our system allows carers to record visits that haven’t been booked by the office