CareLineLive announces that support for Ulysses / Newcare will be withdrawn

Customers have been given 90 days notice and offered full support for a free migration to CareLineLive to benefit from it’s enhanced features and capabilities.
Ulysses Newcare support announcement
Josh Hough
8th May 2024

CareFor and Ulysses (UDMS) were acquired by CareLineLive in 2023. The acquisition has helped create one of the strongest all-in-one home care management platforms in Europe with a formidable portfolio of product solutions for local authorities looking to tender their home care, reablement and supported living/building-based services.

In May 2024 we announced that after careful consideration and evaluation we would be ceasing support for Ulysses/Newcare. Ulysses/Newcare customers have been given 90 days notice and offered full support for a free migration to CareLineLive to benefit from it’s enhanced features and capabilities. CareLineLive offers improved collaboration and streamlined processes providing a more integrated and comprehensive solution that offers better scalability and flexibility enabling home care providers to achieve greater efficiency and productivity.

CareFor remains a key part of the CareLineLive product suite and will continue to receive our full support. We are excited about it’s future and have invested a significant amount of time and resources into enhancing it’s functionality – testament to our long-term vision for the product which will continue to see new features and improvements in the coming months.

Head of Sales Richard Bedford said “The discontinuation of Ulysses/Newcare support does not change our resolve; if anything, it strengthens our focus on making CareFor an even more robust and user-centric platform”.

Customers have been invited to book a meeting with Kirstie Hichens, Managing Director of CareFor and Ulysses to discuss any concerns.

 

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