What does a Finance Controller do?
I oversee the company’s finances, managing all incoming and outgoing transactions.
One of my key responsibilities is ensuring employees receive their salaries each month.
At the start of the month, I make sure our customers are billed for the services we provide. I also keep a close eye on payments, ensuring we receive funds on time and that we meet our own financial obligations promptly.
Ultimately, I ensure the company’s financial operations run smoothly. With four UK Companies and one in Australia this can be a big ask.
Describe a typical day
I begin my day with a cup of tea before diving into emails and approving any pending expenses. Next, I review our bank accounts, allocating incoming funds and ensuring outgoing payments are properly recorded. I then assess and authorise invoices for payment.
Depending on the time of the month, my tasks may include processing payroll, updating pension records, reviewing direct debits, billing customers, reconciling the ledgers and Intercompany, and other financial duties.
Each day varies slightly, but as with all accountancy roles, there are specific tasks that must be completed at set times throughout the month.
What did you do before joining CareLineLive?
Travel has always been a passion of mine, and for the past 20 years, I worked in Finance for both Tui and Kuoni Travel. One of my most memorable roles was as a resort accountant for Crystal Ski in Chamonix—an incredible experience. Unfortunately, the pandemic led to my redundancy, and I spent just over a year working in accounts at AJW before deciding to take the leap and move to the smaller building next door in Slinfold where I have been for over two years.
Why did you join CareLineLive?
Having known Josh for several years, I seized the opportunity to join CareLineLive when it arose. The company’s innovation and impressive growth immediately caught my attention, and I knew Josh would be a strong leader. I was also drawn to the flexibility and variety of the role, which allows me to balance my professional responsibilities with my busy family life.
Best part of the job
The best part of the job is its variety—I enjoy tackling different tasks, and each day brings something new. No two days are ever the same, which keeps things interesting and engaging.
Worst part of the job
The most challenging part of the job is when customers fail to pay. The care industry has faced financial strain in recent times, and it’s difficult when a company is no longer able to meet its financial obligations and ultimately ceases trading.
Surprising fact about you?
Running is a true passion of mine, and I take pride in having completed three marathons. Recently, I challenged myself even further by conquering a 50K Ultra Marathon. Setting ambitious goals and working toward them is incredibly fulfilling. Beyond personal achievements, I use my running as a way to support meaningful causes, fundraising for charities close to my heart. Last year, I ran the London Marathon in aid of the Air Ambulance Kent, Surrey, and Sussex, and this year, I’ve taken part in several races, including the Ultra, to support Samaritans.
At CareLineLive, I serve as a Mental Health First Aider, a role I’m deeply passionate about. I’m committed to fostering a supportive environment where no one feels overwhelmed or alone. I provide people with the tools and awareness needed to navigate challenges, offering guidance on grounding techniques, breathing exercises, and available therapy options to help them find balance in difficult moments
