
Continuity & Compatibility
Match carers to clients to ensure compatibility between them as well as continuity of care

Creating strong carer-client relationships

CareLineLive allows you to allocate carers based on how close they live, or where their other visits are. You can also allocate based on how compatible a carer is with a particular client, and you’ll be alerted to any carer-client incompatibilities
Peace of mind
and better care
Family members are reassured by the knowledge that there is a bond between the client and their carer, and the system has alerts to ensure a warning if the wrong carer is allocated


Improved reporting
With accurate data which shows how frequently a carer visits a client, and carer feedback functionality, your reporting improves which means improved carer allocation, peace of mind and greater efficiencies
More from Rostering & Care Management:

Call Monitoring
Instant and accurate recording of carer visits with GPS and QR code scanning that records location and times

Care Notes
Carers can create comprehensive visit notes for future carers and families by using the Carer Companion App

Carer Leave and Availability
Improved planning of carer availability, leave and holiday entitlements. Holiday pay calculation.

Contact Information
All the essential information that you need, kept up to date and available for you, your carers, your clients and their families

Continuity and Compatibility
Match carers to clients to ensure compatibility between them as well as continuity of care

Drag and Drop Rostering
A clear and easy to use roster screen with a drag and drop interface for quick roster changes and updates

Safeguarding
The safeguarding of both our clients and our carers sits at the very heart of CareLineLive

Travel Time Estimates
Improve productivity and roster more accurately with estimates of travel times between consecutive carer visits

Unplanned Visits
We know you need flexibility, so our system allows carers to record visits that haven’t been booked by the office