Star Carer for September

Leanne's care agency was recently taken over. She was nominated by her new director for her continuing commitment to the agency and her service users.
Merina Martin
6th November 2023

Leanne Currie was nominated by Nichole Chatha, Director at Everycare Rugby and Warwickshire.

Nicole said “Leanne is a absolute gem, she always gets on with whatever is asked. We have just taken over this business not too long ago. Leanne has been so helpful! Alongside helping us, she always makes sure the service users are her number one priority. We always get such lovely feedback from service users. I wish there was more Leanne’s in the world like you!”

What was your reaction to winning CareLineLives Star Carer Award?

I was so chuffed at winning the award for carer of the month – I had no idea that I had been nominated and so it was a real surprise!

What aspects of being a carer do you enjoy?

I have been with Everycare Rugby for approaching 14 years and I really love caring for people – I think it was my calling in life! For me it is all about making a difference to people’s day, going in with a cheer and a smile and making them feel special and important in that moment. Personally I find it really rewarding knowing my little bit of support is allowing them to stay in their own homes – which is so important to most of the clients I visit.

You work as a care coordinator as well, what aspects of the role do you enjoy?

As a care coordinator I enjoy the challenge of covering visits – no two weeks are ever the same! I take satisfaction knowing our clients are receiving their preferred time and maintaining continuity for them.

How does CareLineLive’s Carer Companion App help in your job?

Careline has been a great addition to us as care providers in terms of opening up more doors of communication and being able to receive updates from the carers of our clients on a daily basis – this helps us when liaising with family and other teams to ensure we are providing the best service possible. Our team of carers currently visit my Grandmother – and so from the family point of view I find this really helpful knowing I can go to the care circle and see how she is that evening for peace of mind.

What are the challenges in your job?

The challenges I face in my job are in maintaining a good level of continuity as previously mentioned and keeping both staff and service users happy – the balance can be quite tricky at times in terms of managing availability, hours, preferences and everything in between, I cover calls myself when required and I am also a Mum to two young boys (10 & 6) so I find the key to managing everything is being well organized & writing lists!

How do you switch off after a hard day’s work?

An evening of winding down for me after a busy day would be to cosy up with my family – we love a board game – maybe with a glass of wine in hand! Or an evening family walk with my mischievous Labrador in tow!


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