CareLineLive’s sister platform, MOA Benchmarking, supports care providers in strengthening quality, compliance and continuous improvement. MOA’s suite of digital tools helps services demonstrate evidence against the CQC’s single assessment framework and the CIW’s regulatory standards through self-assessment templates, benchmarking reports and improvement planning features that drive accountability across teams.
MOA’s Feedback and Complaints Module makes managing and learning from feedback simpler, faster and more transparent. This powerful tool helps adult social care providers capture and respond to feedback effectively, improve transparency and maintain strong regulatory compliance – all key to delivering outstanding care.
In this online session Marketing Manager, Marie Page, will be joined by Dave Sanders, Chief Operating Officer at MOA Benchmarking, who will demonstrate how the module works in practice, explore its key features, and show how it supports compliance with CQC and CIW requirements. You’ll see how it helps transform the way your organisation records, tracks and learns from feedback and complaints, turning them into meaningful improvement actions.
Join us to see how MOA Benchmarking and CareLineLive together can help your service drive quality and compliance more efficiently than ever.
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