Reflections on the Care Show 2024: Embracing Diversity and Innovation 🌟

Homecare Champion, Merina Martin on the stand out talks from the Care Show London. Read about the hot topics for home care in 2024.
Merina Martin
7th May 2024

The trade shows that I usually attend more often than not take place in Birmingham. In April it was nice to have a change of venue when I attended the Care Show at the Excel in London. From the moment that I walked in their was a great vibe and an air of anticipation and excitement from the many exhibitors. I arrived at the CareLineLive stand with my colleagues and was blown away by how great the design of the stand was, created in-house by our fabulous design, marketing and product teams.

The doors opened and we saw a deluge of people heading our way, eager to see what CareLineLive had to offer. As ever, we met lots of amazing people on the stand and our knowledgeable team spent many hours engaging with potential new customers and enjoyed wonderful interactions with customers new and old.

My role when we’re at the a trade show varies, with some time on the stand but the majority of my time is spent engaging with other exhibitors and learning from the many speakers who impart knowledge and experience across the industry.

I earmarked a number if speakers that wanted to listen to over the two day event and the standouts for me were:

1. What do you mean no WIFI? How infrastructure contributes to digital inclusion

This was a fascinating panel talk covering the need for people in care homes to be able to access technology. I did manage to stress to the panel about the barriers to technology that some people in the community experience!

2. AI in social care – a changing paradigm

Another interesting talk on the subject of AI in social care which is currently highly topical.

3. Confidence to care: lessons to learn about LBGTQ+ inclusion

This amazing talk was extremely thought provoking and one that I couldn’t bypass without promoting the need for more inclusion for the LBGTQ+ community. Read our article here.

4. The Yorkshire Care Alliance: working together

This inspiring talk focused on social care providers working together to drive change in the industry, A collaborative working approach with a shared mission of innovation in working together to find real solutions for the ongoing challenges that social care is facing.

5. The CQC Single Assessment Framework made simple

This well attended talk gave a good and simplistic view of the new CQC Single Assessment Framework.

I was particularly keen to listen to the CQC talks and more importantly to speak to the inspectors and registration experts on the CQC stand. My main goal was getting to the bottom of just what was happening with the launch of the provider portal and the ongoing issues that both CQC and providers were facing.

I was not disappointed, and had the opportunity to gather valuable up-to-date information which I could share with CareLineLive customers and a wider audience who are always keen to attend our informative webinars.

CareLineLive’s Single Assessment Framework webinar

The webinars on this subject have been extremely well attended with over eight hundred registrations. Those numbers show the amount of uncertainty that services are experiencing within the industry in England and indeed the need for clarification of the new Single Assessment Framework.

To listen to the webinar that we did on the new CQC Single Assessment Framework after the care show you’ll find it here.

We also mentioned within the webinar, a poem that is helpful when staff are working with services users. I’ve used it as part of educating staff for many years. It’s a gentle reminder of a life gone by, ‘Crabbit Old Woman’ by Phyllis McCormack.

Do get in touch if you would like to see the benefits of being a CareLineLive user.



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