by Marie Page | Meet the Team
You’ll likely first encounter the humans of CareLineLive as part of the sales process but what happens after you sign up to use our software as your chosen all-in-one home care management system? You’ll be relieved to know that all our support is done by...
by Marie Page | Care Management Software, Company News
As an all-in-one system CareLineLive incorporates sophisticated pay and invoicing configuration capabilities. Public holidays can be quite challenging for care agencies to manage on some systems with different rates to apply, particularly when Christmas Day falls on a...
by Marie Page | Meet the Team
David McDougall is part of our customer support team and many of our customers will have met him as part of their onboarding process. Here we get to know a little more about David and his role. What does the Customer Success Manager do? I do the onboarding of new...
by Marie Page | Company News
Domiciliary care may be paid for by multiple funders, for example, the local authority or privately by the client or a combination of both. To better accommodate payment by multiple ‘buyers’, CareLineLive now has two different methods for enabling a...
by Marie Page | Care Management Software
Most businesses have multiple processes and work-flows that make their organisations tick. Given the diversity of these processes, it is easy to understand why a single software solution would not be suitable for the entire range of processes. Domiciliary care...