How to use CareLineLive for Electronic Visit Records
including eMAR
Improve your care planning and care quality with simplified medication management, tasks, observations and alerts.
Improve care quality with smart eMAR software
Digitally transform your care records
With CareLineLive home care management software, your team can record details of every visit digitally, from medications to welfare checks. Our software improves your care planning with real-time monitoring, comprehensive task management and detailed health observations – all designed to streamline your daily operations.
CareLineLive also offers comprehensive training resources to ensure smooth onboarding and efficient use of the software.
Improve care planning and delivery
Take your care quality to new heights with instant access to accurate records. Reduce risks, strengthen compliance and provide person-centred care while maintaining complete documentation for your growing care agency.
Features
Provide person-centred care by ensuring absolute accuracy of record keeping
Accurate attendance records
The Carer Companion mobile app precisely records carer attendance: check-in and check-out times at precise GPS tagged locations. The management portal displays full visit information and includes instant alerts for missed visits, late arrivals, location mismatches and irregular visit durations.
CareLineLive’s helpful support team is always available to assist with any issues related to the Carer Companion mobile app.
Task management
Create detailed visit tasks, including administered medication and care plan summaries, to guide carers through their carer tasks and each client’s needs. Carers must record all task completions before check-out, with automatic alerts for missed or incorrectly logged tasks. This real-time documentation ensures complete care delivery, giving peace of mind to agencies, carers and families.
Benefits of our eMAR software solution
Track care delivery
Monitor administered medication as logged through the carer companion app and quickly audit any MAR charts.
Manage medication
Add client medications and create tasks for your carers to see and complete through the app, allowing for any instructions and details.
Connect the Circle of Care with Care Circle Portal
Keep family members, community health workers, carers, and care planners informed through real-time updates, allowing for consistent communication for everyone.
Continuity of care
eMAR can seamlessly integrate into care plans, enhancing continuity of care and ensuring medication details are readily accessible.
Efficiency and compliance
Download PDF MAR charts quickly for an individual or in bulk and say goodbye to paper based records.
Our system automates paperwork, increases staff safety, enhances the efficiency of managing day-to-day challenges and supports regulatory compliance.
Reduce errors
Improve safety with clear medication administration guidance for carers, while automated alerts ensure errors can be mitigated quickly.
Record health observations to keep a full clinical record
Carers can record health observations through the Carer Companion app, including blood glucose, pressure, nutrition intake, heart rate, weight, catheter output, bowel movements and injuries. Visual trend analysis enables quick assessment of client health patterns.
Real-time alerts notify managers and stakeholders of updates via the Care Circle Portal, enabling swift intervention when needed. Body map records provide additional visual documentation of physical observations. The platform also supports real-time call monitoring, which aids in generating reports for regulatory compliance and improving care oversight.
CareLineLive’s support team is always available to assist with any issues related to recording health observations.
Visit notes, concerns and incident reports
Carers can record visit details through handover notes, ensuring smooth transitions between successive care visits. Check-out summaries provide visit overviews visible to office staff and families via the Care Circle Portal. Carers can flag concerns and record incidents during observations, enabling care managers to take appropriate action.
FAQ
Questions on eMAR and electronic visit records
What does eMAR mean?
eMAR stands for electronic Medication Administration Record, or electronic patient record.
It is a digital system that replaces traditional paper-based medication (MAR) charts.
How does eMAR improve care?
eMAR systems help reduce medication errors, improve efficiency, enhance patient safety and enable better communication for care providers, patients and their families. The user friendly system also helps with regulatory compliance. In customer reviews CareLineLive stands out among other homecare software due to its user-friendliness and comprehensive support.
How is eMAR used in a home care setting?
The eMAR is available to carers on their mobile carer companion app which means they don’t have to pick up a paper MAR sheet from the agency office.
Carers recorde the time any medication is given along with dosage and other information to the MAR chart. The time stamped record is stored electronically and the patient record then updated in real time to be accessed in the management portal or the friends and family Care Circle portal along with subsequent carers via the carer app. Comments and photos can also be added.
The eMAR can also be used as a key part of the care plan and will form part of the Electronic Health Record (EHR). Customers using CareLineLive over time also develop a strong rapport with the support team who are always available for help with queries.
How does eMAR and electronic visit records improve efficiency?
eMAR streamlines the administration of medication and updates patient records in real time.
Automated reminders provide alerts for medication refills and renewals.
With CareLineLive’s home care management software, a digital record is made of each visit from check in to checkout with data updating in real time to the management portal and the friends and family Care Circle Portal. There is no need for a carer to travel to and from an office with paper notes of the care plan or care visits. Additionally, users benefit from readily accessible support, enabling them to work efficiently whilst improving staff safety
How does eMAR improve patient safety?
eMAR enables improved monitoring by tracking medication adherence and patient responses.
It provides carers with clear information about medication and how it is to be administered.
Electronic records do away with handwritten notes which can be misread.
The system can also highlight medication contraindications and flag patients with allergies to specific medications, preventing adverse reactions.
How does eMAR and electronic visit records help with regulatory (CQC) compliance?
eMAR simplifies record keeping, auditing and reporting with automated documentation that is available at any time in the future at the click of a button.
It provides easier tracking and supports adherence to regulatory standards and guidelines from bodies such as the CQC or Care Inspectorate.